The NITPT can only become involved in a dispute once the vehicle owner has first contacted the Roads Service Parking Enforcement Processing Unit (PEPU) and made his/her complaint.  

If the complaint is rejected, the PEPU will issue the owner with a Notice of Rejection of Representations. Included with this notice will be a Notice of Appeal to the Tribunal and a guidance leaflet.  

Once a properly completed appeal is received by the Tribunal, it is copied to the Roads Service to ascertain if the appeal is to be contested by the Department’s enforcement unit. If a contest is indicated, the Tribunal will request all documentation relevant to the appeal and request a copy be sent to the appellant.

When all documentation is received, the appeal papers are placed before an adjudicator who will consider all the evidence before the Tribunal and give a written decision that is binding both on the vehicle owner and the Roads Service.